Shipping Policy

Thank you for choosing Rufu. This Shipping Policy outlines the details of shipping methods, rates, and responsibilities for orders placed on our ecommerce store. By placing an order with us, you agree to abide by this policy. Please read it carefully.

1. Shipping Methods: We offer shipping to both Canada and the USA. Depending on the destination, we utilize different carriers to ensure safe and reliable delivery:

  • Canada Shipping with tracking: All orders within Canada will be shipped using Canada Post or UPS.
  • USA Shipping with tracking: For orders to the USA, we exclusively use Canada Post for shipping.

2. Shipping Rates:

  • Canada Shipping: The flat shipping rate for all orders within Canada is $10 CAD.
  • USA Shipping: The flat shipping rate for orders to the USA is $15 USD.
  • Free Shipping: We offer free shipping for orders with a total value exceeding $100 CAD (Canadian Dollars) before taxes and shipping fees.

3. Delivery Time: Delivery times may vary depending on your location, shipping carrier, and any unforeseen circumstances. Shipping times vary from 1 to 5 business days. Please note that these are estimates and not guaranteed delivery dates.

4. Taxes, Duties, and Import Fees: Please be aware that customers are responsible for any applicable taxes, duties, customs, or import fees related to their orders. These fees are determined by your country's customs regulations and may be incurred upon delivery. We recommend checking with your local customs office for more information.

5. Tracking Information: We provide tracking information for all shipped orders. Once your order is dispatched, you will receive an email with tracking details. You can use this information to monitor your package's progress until it reaches your doorstep.

6. Address Accuracy: It is your responsibility to provide accurate shipping information when placing an order. Please ensure that your shipping address is correct and complete to avoid delays or issues with delivery.

7. Order Processing: Orders are typically processed within 3 to 5 business days after payment confirmation. Once your order is processed, it will be shipped according to the shipping method you selected during checkout.

9. Shipping Notifications: We will keep you informed about your order's progress via email. You will receive order confirmation, shipping notification, and tracking details as your package moves through the shipping process.

10. Contact Us: If you have any questions or concerns about our Shipping Policy, please feel free to contact our customer support team at We are here to assist you and ensure a smooth shopping experience.

By placing an order with Rufu, you acknowledge that you have read, understood, and agreed to our Shipping Policy.

Thank you for choosing Rufu!