Terms and Conditions

Thank you for choosing Rufu. These Terms and Conditions ("Terms") outline the guidelines for using and purchasing products from our ecommerce store. By accessing our website and making a purchase, you agree to be bound by these Terms. Please read them carefully.

1. Product Information: We strive to provide accurate and detailed product descriptions on our website. However, please note that actual product colors, sizes, and packaging may vary slightly. We recommend reviewing product details and contacting our customer support for any clarification before making a purchase.

2. Pricing and Payments: All prices listed on our website are in Canadian Dollars (CAD) unless otherwise stated. Customers from the USA will see prices converted to US Dollars (USD) at the prevailing exchange rate. We accept various payment methods, and you agree to provide accurate billing and payment information.

3. Shipping and Delivery: We offer shipping within Canada and the USA. Please review our Shipping Policy for detailed information on shipping rates, delivery times, and tracking. Customers are responsible for any applicable customs duties, taxes, or import fees.

4. Returns and Refunds: Please refer to our Return Policy for information on returns, exchanges, and refunds. We do not offer refunds for change of mind; refunds are only available for defective items.

5. Privacy and Data Protection: We take your privacy seriously. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the practices described in our Privacy Policy.

6. Intellectual Property: All content on the Rufu website, including text, images, logos, and product descriptions, is protected by intellectual property rights. You may not reproduce, distribute, or use any content without our explicit permission.

7. Limitation of Liability: We strive to provide accurate information and a seamless shopping experience. However, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.

8. Governing Law and Jurisdiction: These Terms are governed by the laws of Canada. Any disputes arising from or relating to these Terms or our services will be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

9. Modifications and Updates: We reserve the right to modify or update these Terms at any time. Changes will be effective upon posting to our website. Continued use of our services after such changes constitutes your acceptance of the modified Terms.

10. Contact Us: If you have any questions, concerns, or feedback regarding these Terms or our services, please contact our customer support team at hello@rufuperfumes.com.

By using our website and making a purchase on Rufu, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Thank you for choosing Rufu!